Retail AI Automation that converts.
Retail wins on conversion, basket size, and retention. AI compounds all three when deployed right — and damages all three when deployed wrong. We build AI for e-commerce, omnichannel retail, and brick-and-mortar. Live deployments at Bata Pakistan (1M+ users), regional commerce platforms, and consumer marketplaces.
Retail AI is conversion math. We optimize the math.
Most retail AI vendors sell tooling. We deploy outcomes — measured in revenue per session, conversion rate, basket size, return rate. We instrument the funnel and tune for what matters.
Beyond collaborative filter
Multi-objective recommendations (revenue, margin, inventory). Real-time. Cold-start handled. A/B-test native.
Web · app · WhatsApp
Browse, recommend, order, pay, track — all conversational. WhatsApp commerce for GCC / MENA / India markets.
Pre · sale · post
Order status, returns, refunds, restocking, complaints. Agentic with RPA-triggered downstream actions.
AI forecasting, dynamic price
Demand forecasting, inventory optimization, dynamic pricing, markdown timing. ML-augmented.
Six retail use cases. All revenue-impacting.
Multi-objective
Revenue + margin + inventory. Real-time. Cold-start handled. Multi-touch attribution.
Semantic + filter
Semantic search (intent-aware) layered with traditional facets. Natural-language query.
Browse → buy in chat
WhatsApp, web chat, app chat. Catalog browsing, ordering, payment, tracking — all conversational.
Returns, refunds, status
Persona-driven service agents. Triage to humans for complaints. Audit-grade for consumer-protection regulators.
SKU-store-day
Forecast by SKU, store, day. Drives inventory, replenishment, markdown, staffing.
Image search, try-on
Image-based product search. Virtual try-on (apparel, beauty, eyewear).
Proof. Not pitch decks.
Bata Pakistan — official commerce app.
Official mobile commerce platform for Bata Pakistan. AI-driven recommendations. Click-and-collect. Store locator. Loyalty program. 1M+ users. Pattern transferable to GCC + South Asia retail.
PATTERN · CONVERSATIONALWhatsApp commerce
Catalog browse, ordering, payment, tracking — all inside WhatsApp. Native for GCC / MENA / India markets.
SERVICE AGENTRetail returns + refunds
Agentic post-purchase service. Order status, returns, refunds, store credit. RPA-triggered downstream actions.
Questions buyers actually ask.
Will AI recommendations actually lift conversion?
When done right, yes — typically 8-20% conversion lift in our deployments. The lift depends on baseline (sites with weak recommendations gain more), product catalog depth, and signal quality (browse + transactional history).
How do you handle cold-start (new users, new products)?
Hybrid: content-based for products (vector embeddings of product attributes), demographic / context-based for users (location, channel, time-of-day). Personalization improves as signal accumulates.
WhatsApp commerce — is it real?
Real and growing — especially in GCC, MENA, India, and parts of Africa. Catalog, ordering, payments, support — all in one chat thread. We've shipped it. Conversion rates often beat web.
Can the agentic service integrate with our existing OMS / WMS?
Yes. We integrate with Shopify, Magento, custom OMS / WMS, SAP retail, Salesforce Commerce, Dynamics 365 Commerce. The agent triggers downstream actions via API.
Scope a retail AI engagement.
30-min call with our team. Bring your conversion metrics, your catalog, your channels. We'll model the ROI.